Shipping Policy at Goggles4u

A Team of Professionals at Goggles4u is always looking forward to earn your trust and to have a long-term business with you. One of the final steps in the process of working with us involves the Shipping. Our team insists on erring on the side of over-communicating with our customers and potential customers. Below you’ll find an overview of our shipping policy:

Process:

-          As soon an order is received, it takes 24-48 hours to be pushed to the production, as we need to verify the order details, including the frame and lenses compatibility and the shipping details

-          Depending upon the prescription and the type of lenses, the time varies in the production. It can take up to 4-5 days for progressives or bifocals.

-          Initially orders with Standard Shipping are shipped from our production to US or UK, and then they are forwarded to the individual customers.

-          Express Shipping orders will be shipped from our production directly to the customers

Transit times:

-          Following countries will have both options for Standard & Express shipping at check out:

  • UK (Standard & Express both)
  • Canada (Standard & Express both)
  • France (Standard & Express both)
  • Ireland (Standard & Express both)

 

-          Following countries will have Standard Shipping option:

  • USA (Standard & Priority Shipping)
  • Israel (Standard only)
  • Malta (Standard only)
  • Puerto Rico (Standard only)

All other countries on the websites will only have Express option.

-          Express Shipping for Canada and UK take 5-7 days in transit and for other countries, it is 10-12 days

-          Standard Shipping to US, UK and Canada is 12-14 business days and for other countries is 2-3 weeks

Shipping Methods:

-          For Standard Shipping to US, Canada, France, Israel, Malta and Puerto Rico, we use USPS (United States Postal Services)

-          For Standard Shipping to UK and Ireland, we use Royal Mail.

-          Express Shipping is done via FedEx or DHL

 

Still not sure?

If you have any questions/concerns, please feel free to contact our Customer Support department over the live chat. We are available round the clock - 24/7.

Email: steve@goggles4u.com

Phone: 1-888-830-7857