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How can I place an order at goggles4u.com? |
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Ordering here is a simple three step process. Select a frame and click on the details link button to see the full description of the frame. Please be sure that the size of the frame is the one you require. The next step is to enter your prescription in our database. While entering your prescription, please do not change the signs that are associated with sphere and cylinder numbers. This is the most common mistake. After entering your prescription a confirmation page will appear. Once you confirm, your selected product will be added to the cart. You can read the complete ordering guide HERE |
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What is the shipping cost? |
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Regular shipping is free worldwide. Yes! no charges even if you are ordering from Australia. For express DHL shipping, you have to pay USD 12.00 per shipment upto four glasses. |
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What satisfaction level do your buyers get here? |
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We assure that every customer is 100% satisfied. Our 60-70% orders are from repeat clients or generated from positive word of mouth. |
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Do you offer repeat customer discounts? |
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Every repeat customer enjoys 15% repeat discount . |
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What is the cost of regular eyewear including frame lenses and shipping charges? |
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You can get complete eyewear in USD 25.99 including shipping charges. With every order you will get a beautiful hard case and cleaning cloth and 15% discount for your next order. |
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Is Buying Eyeglasses on internet advisable? |
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Don't be afraid of buying online. You just have to see the dimensions of the frame given with each frame to be sure whether its size will fit you or not. We have 100% satisfied customers and their repeat orders are evidence for the same. |
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Does low price mean low quality? |
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No! low price has nothing to do with quality. The quality of the frames and lenses are same as offered on other stores. Only frames with superb quality are offered online after systematically evaluating every frame on set standards. |
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What if something goes wrong? |
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We have a firm refund/return policy. Problems not covered in the policy may be freely discussed with us at info@goggles4u.com. |
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I am a repeat customer. How can I get my 15% discount? |
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Place your order and send a request for 15% discount at info@goggles4u.com along with your order number. We would be happy to refund your money. Please note that your card will be charged with the discounted amount if you inform us before shipping your order. If somehow its delayed we can always refund the discount to your account. In any case please feel free to contact us. |
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I received damaged or incorrect product? |
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Goggles4u is 100% responsible in such cases. Please refer to our refund policy or contact us for assistance. |
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Why your prices are so low? |
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Controlled non-production overheads enable us to sell at such prices. Where people are more towards advertising and having big outlets in turn burdening there buyers, we exercise a low profile policy to get the same money back to our customers. |
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What is the transit time with regular shipping and express shipping? |
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With regular shipping the glasses will take 10-12 days in transit. With DHL shipping the transit time is 5-7 days. In both cases certain conditions may apply. |
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How secure my information and credit card details are? |
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Your credit card is processed by US based company CCNOW where your information is 100% secure. We don't retain or process your credit card. The other details are always secure on our servers. |
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I left a message on customer support center. No body replied. |
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Messages received on our system are always replied within 6-8 hours. At times due to spam detectors installed on destination servers; our emails are blocked. In such cases we highly recommend you to contact us through our email address which adds our email to the system allowing our emails to get to your inbox easily. |
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How can I be sure that the frame will fit accurately? |
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With every frame a complete dimensional chart is available. Please CLICK HERE to find out how to get most out of it. |
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I don't find answer to my question. Whom do I have to contact? |
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you can contact us at info@goggles4u.com for prompt replies. |
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Goggles 4 U provides quality discount prescription eyeglasses, prescription sunglasses & reading glasses online direct to your door. We are so confident that you will be impressed with our eyewear that your satisfaction is guaranteed. |
